Welcome to Thimppa Bite. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Thimppa Bite collects, uses, stores, shares, and safeguards your personal information when you visit or make a purchase from thimppabite.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Company Name (if applicable)
Order Information
To process your purchases, we may collect:
Order Details
Products Purchased
Order History
Payment Status
Delivery Preferences
Payment Information
Payments made on thimppabite.com are securely processed through trusted third-party payment gateways.
We do not store your:
Credit Card Number
Debit Card Number
CVV
UPI PIN
Net Banking Credentials
Banking Passwords
2. Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
IP Address
Browser Type
Device Type
Operating System
Pages Visited
Time Spent on the Website
Referring Website
Approximate Geographic Location
Cookies and Similar Technologies
This information helps us improve website performance and provide a better shopping experience.
3. How We Use Your Information
Your information may be used to:
Process and fulfil your orders
Deliver products to your chosen address
Send order confirmations and shipping updates
Respond to customer enquiries
Improve our products and services
Personalise your shopping experience
Prevent fraud and unauthorised transactions
Comply with legal and regulatory obligations
Improve website functionality and user experience
Optional: If you subscribe to our mailing list, we may also send you information about new product launches, special offers, promotions, healthy snacking tips, and seasonal campaigns. You may unsubscribe at any time.
4. Cookies
Our website uses cookies and similar technologies to:
Remember your preferences
Keep products in your shopping cart
Analyse website traffic
Improve website functionality
Understand customer behaviour
Measure the effectiveness of marketing campaigns
Most web browsers allow you to disable cookies; however, doing so may affect certain website features.
5. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers who assist us in operating our business, including:
Payment Gateway Providers
Courier and Logistics Partners
Technology Service Providers
Website Hosting Providers
Email and SMS Service Providers
Analytics Providers
Government Authorities or Regulatory Bodies where required by law
These partners are authorised to use your information only for the services they provide on our behalf.
6. Data Security
We implement reasonable technical and organisational security measures to protect your personal information against:
Unauthorised Access
Data Loss
Misuse
Alteration
Disclosure
Although we take appropriate precautions, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Account Security
If you create an account on thimppabite.com, you are responsible for maintaining the confidentiality of your account credentials.
Please notify us immediately if you believe your account has been accessed without your authorisation.
8. Marketing Communications
If you choose to receive promotional communications from us, we may send:
Product Launch Announcements
Exclusive Discounts
Festival Offers
Healthy Snacking Tips
Seasonal Promotions
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
9. Third-Party Links
Our website may contain links to third-party websites or services for your convenience.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our products and website are intended for individuals aged 18 years and above.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.
11. Your Rights
Subject to applicable laws, you may have the right to:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent for marketing communications
Request information about how your data is processed
To exercise these rights, please contact us using the details provided below.
12. Data Retention
We retain your personal information only for as long as necessary to:
Process and fulfil your orders
Maintain business and accounting records
Resolve disputes
Comply with legal obligations
Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymised where appropriate.
13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.
Any updates will be posted on this page along with the revised effective date. Continued use of thimppabite.com after any changes indicates your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Business Name: Thimppa Bite
Website: www.thimppabite.com
Email: contact@thimppabite.com
Phone: +91 73836 94090
