Welcome to Thimppa Bite. These Terms & Conditions ("Terms") govern your access to and use of thimppabite.com ("Website"), including the purchase of products offered through our online store.
By accessing, browsing, or placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please refrain from using our website.
1. About Us
Thimppa Bite is an online store offering premium healthy snacks, including but not limited to flavoured makhana, roasted cashews, healthy chips, and other packaged food products.
Website: www.thimppabite.com
Email: contact@thimppabite.com
Phone: +91 73836 94090
2. Eligibility
By using this Website, you confirm that:
You are at least 18 years of age, or
You are accessing the Website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement under applicable laws.
3. Acceptance of Orders
Placing an order on thimppabite.com constitutes an offer to purchase our products.
All orders are subject to acceptance and availability.
We reserve the right to:
Accept or reject any order.
Cancel an order before dispatch.
Limit product quantities.
Refuse service where fraudulent or suspicious activity is detected.
If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Refund Policy.
4. Product Information
We make every effort to ensure that all product descriptions, nutritional information, ingredients, pricing, and images displayed on our website are accurate.
However:
Product images are for illustrative purposes only.
Packaging designs may change from time to time.
Colours displayed on different devices may vary slightly.
Product availability may change without prior notice.
Minor variations in colour, texture, seasoning, or appearance are natural characteristics of food products and should not be considered defects.
5. Pricing
All prices displayed on thimppabite.com are in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes will be charged as required under Indian law and displayed during checkout.
Although we strive to ensure accurate pricing, typographical errors may occasionally occur. If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and issue a full refund.
6. Payments
Payments can be made through the payment methods available on our Website, including:
UPI
Credit Cards
Debit Cards
Net Banking
Digital Wallets
Other authorised payment methods
All online payments are processed through secure third-party payment gateways.
Thimppa Bite does not store or have access to your complete payment card details or banking credentials.
7. Shipping & Delivery
Orders are processed and delivered in accordance with our Shipping Policy.
Estimated delivery timelines are provided for convenience and may vary due to factors beyond our control.
Delivery delays caused by courier partners, weather conditions, government restrictions, or other unforeseen circumstances shall not make Thimppa Bite liable for any direct or indirect losses.
8. Returns, Replacements & Refunds
Returns, replacements, and refunds are governed by our:
Return & Exchange Policy
Refund Policy
As we sell packaged food products, requests for returns or refunds are accepted only in accordance with the conditions stated in those policies.
Customers are encouraged to review these policies before placing an order.
9. User Account
If you choose to create an account on thimppabite.com, you are responsible for:
Maintaining the confidentiality of your account credentials.
Restricting access to your account.
Ensuring that all information provided is accurate and up to date.
You agree to notify us immediately if you suspect any unauthorised access to your account.
10. Customer Responsibilities
When using our Website, you agree to:
Provide accurate and complete information.
Use the Website only for lawful purposes.
Respect applicable laws and regulations.
Not misuse the Website or interfere with its operation.
Not attempt unauthorised access to our systems.
11. Prohibited Activities
Users must not:
Use the Website for unlawful activities.
Upload viruses, malware, or harmful software.
Attempt to gain unauthorised access to our servers.
Copy or reproduce Website content without permission.
Interfere with Website security.
Engage in fraudulent transactions.
Misrepresent personal information.
Use automated tools to scrape or extract Website data without prior written consent.
Violation of these Terms may result in suspension or termination of access to the Website.
12. Promotional Offers & Discount Codes
From time to time, Thimppa Bite may offer promotional discounts, coupon codes, or limited-time offers.
Unless otherwise specified:
Only one promotional code may be used per order.
Offers cannot be combined.
Promotional discounts have no cash value.
Offers may be withdrawn or modified without prior notice.
Misuse of promotional offers may result in order cancellation.
13. Intellectual Property
All content available on thimppabite.com, including but not limited to:
Brand name
Logo
Product names
Product packaging
Photographs
Graphics
Videos
Website design
Text content
Icons
Software
is the exclusive property of Thimppa Bite or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, republished, or commercially exploited without prior written permission.
14. Third-Party Links
Our Website may contain links to third-party websites for your convenience.
These links do not imply endorsement.
Thimppa Bite is not responsible for:
Third-party content.
Privacy practices.
Products or services offered by external websites.
Transactions conducted on third-party platforms.
Users should review the policies of any third-party websites they visit.
15. Food Safety & Allergens
Our products are manufactured and packaged with care.
However, some products may contain or be processed in facilities handling:
Tree Nuts
Peanuts
Milk
Soy
Sesame
Gluten
Customers with allergies or dietary restrictions should carefully read the product label before consumption.
If you have any concerns regarding ingredients or allergens, please contact us before placing your order.
16. Product Storage
To maintain product quality and freshness:
Store products in a cool, dry place.
Keep away from direct sunlight.
Reseal the packaging after opening where applicable.
Consume products before the expiry date printed on the packaging.
Improper storage after delivery may affect product quality and is the responsibility of the customer.
17. Disclaimer
The information provided on thimppabite.com is for general informational purposes only.
While we strive to ensure the accuracy of all information, we do not guarantee that the Website will always be:
Error-free
Uninterrupted
Secure
Free from viruses or technical issues
Product descriptions and nutritional information should not be considered medical advice.
Customers with medical conditions, allergies, or specific dietary requirements should consult a qualified healthcare professional before consuming any product.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Thimppa Bite shall not be liable for:
Indirect or consequential damages.
Loss of profits or business.
Delivery delays caused by third parties.
Technical interruptions.
Website downtime.
Customer misuse of products.
Allergic reactions where ingredient information has been clearly disclosed.
Loss arising from circumstances beyond our reasonable control.
Our total liability for any claim relating to an order shall not exceed the amount paid by the customer for that specific order.
19. Indemnification
You agree to indemnify and hold harmless Thimppa Bite, its owners, employees, affiliates, and service providers against any claims, damages, liabilities, losses, or expenses arising from:
Your breach of these Terms.
Misuse of the Website.
Violation of applicable laws.
Infringement of third-party rights.
20. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
21. Force Majeure
We shall not be liable for delays or failure to perform our obligations due to events beyond our reasonable control, including:
Natural disasters
Floods
Fires
Pandemics
Government actions
Transport disruptions
Labour strikes
Power failures
Internet outages
Acts of God
22. Termination
We reserve the right to suspend or terminate access to thimppabite.com without prior notice if:
These Terms are violated.
Fraudulent activity is suspected.
Unlawful conduct is identified.
Our systems or customers are placed at risk.
23. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms or the use of thimppabite.com shall be subject to the exclusive jurisdiction of the competent courts where Thimppa Bite is registered and carries on business.
24. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this page.
Your continued use of thimppabite.com after any revisions constitutes your acceptance of the updated Terms.
25. Contact Us
If you have any questions regarding these Terms & Conditions or require assistance, please contact us.
Business Name: Thimppa Bite
Website: www.thimppabite.com
Email: contact@thimppabite.com
Phone: +91 73836 94090
